If you are not happy with the product you have received, don't worry. You can always ship it back to us within 7 days without any deductions.
Return Process
Return will be processed in either of the following two ways: self return or pick-up. Pick-up process is only available to particular set of orders and not all, hence you have to self return the product in the case where pick-up service is not available. We request you to use a reputed courier with proper tracking number in case of Self Return. Mirraw will not bear the return shipping charges.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
Stitching
Stitching Time
5-8 business days in addition to order delivery time. This service is provided to customers outside India only.
Loyalty points are the points that you earn as a cash back for being our valued customer on the purchases you make.
You will get “10%” of the Amount payable as cashback in your Mirraw Wallet.
% of amount can be applied on next order.
Where and when can I see the points I have earned through this offer?
These points will be seen in the Referral amount section of the Mirraw Wallet.
The points you earn will reflect in your Mirraw Wallet within 24 hours after you have successfully placed an order.
How can I use these loyalty points?
You can use these points while placing your next order.
For more details about the usage of points under Referral section
Click here
Terms and conditions:
Loyalty points are the points that you earn for being our valued customer on the purchases you make.
You will get “10%” of the Amount payable as cashback in your Mirraw Wallet.
These points will be seen in the Referral amount section of the Mirraw Wallet.
The points you earn will reflect in your Mirraw Wallet within 24 hours after you successfully place an order.
These points you have earned will expire after “3 months”. We recommend you to use them before they get expired.
Frequently Asked Questions:
What is ready to ship?
The products marked as Ready To Ship (RTS) are the products which are present in Mirraw Warehouse and are available to be shipped on the same day as the order is placed.
How is it helpful?
Ready to Ship is helpful in cases when you need the product to be delivered much earlier than the usual delivery time.
Does Mirraw apply any charges for Ready to ship products?
No, the RTS products are not levied with any extra charges.
Does the Estimated delivery of Ready To Ship products vary in any condition?
Yes, it can vary in the following two conditions:
If you add stitching to your product. You will be able to see the new date there itself as the product is available at the Mirraw warehouse but needs to be stitched before it can get dispatched.
If you add Ready to ship and Non-ready to ship products to your cart. In that case, we will consider the maximum estimated delivery date which will be visible to you.
What if I want to shop both Ready To Ship and Non - Ready To Ship products?
We’d advise you to create separate orders for both Ready to Ship and Non-Ready to ship products as we deliver the whole order together. This would ensure that you get the RTS products on time as committed.
Terms and conditions:
Please check the estimated date before you buy the Ready To Ship Product.
The Estimated Date changes based on the country you want the product to be shipped.
The Estimated Delivery Date changes if you add stitching to your orders. Please make sure that you check the Estimated Delivery Date if you add stitching to make sure if the updated date satisfies your need for the product.
Adding Multiple products to the cart which includes both Ready To Ship and Non - Ready To Ship Products may change the Expected Delivery Date. Hence, in this case, we suggest you place two different orders for both Ready To Ship and Non - Ready To Ship products to avoid delay in delivery.
503, Indiabulls Mint, Landmark: Near Hyde Park Thane (West)
,
Thane
Maharashtra
,
India
400610
Country of origin
India
Product ID
3243849
Product Name
50ml E Luminence Deep Moisturizing Creme By Plum
Product Description
Rich Day & Night Creme For 24 Hour Hydration.
For The First Time In India! The Hydrating Power Of Vitamin E Is Boosted By A Dozen Potent Plant Nutrients, To Provide Unmatched Hydration And Nourishment To Dry & Damaged Skin. The Result: Bouncy, Hydrated Skin That Exudes A Happy, Dewy Radiance. This Rich Day And Night Creme Blends Beautifully Into Skin. It Is Highly Recommended For Normal, Dry And Very Dry Skin. Here's The Dozen Plus One Ingredients That Hydrate, Nourish And Repair From Within:
Vitamin E Possibly The Best Hydrator Out There
Jojoba Oil Nourisher Of Choice For Dry Skin
Calendula Flower Extract Heals Damaged Skin
Red Clover Flower Extract Reduces Itching And Calms Down Skin
Elder Flower Extract Helps Fade Wrinkles For A Smoother, Younger Appearance
Rose Flower Extract Helps Soothe And Reduce Inflammation
White Willow Bark Extract Natural Exfoliant, Helps Skin Renewal
Plant Derived Betain Controls Water Balance And Maintains Supple Nature Of Skin
Kokum Butter A "Solid" Emollient Brimming With Micro Nutrients
Grape Seed Oil A Top Source Of Antioxidants For Skin
Sea Buckthorn Oil One Of The Richest Sources Of Vit C In Nature
Capric/Caprylic Triglyceride Emollient, Non Sticky Ingredients Derived From Palm
Chamomile Flower Extract Calms & Soothes Skin
We deliver orders to all pincodes across India via Fedex, Bluedart, DTDC & SpeedPost (remote areas).
Time
8 Business days. Orders from remote locations might be slightly delayed.
Charges
FREE shipping on all orders above Rs 1199
Shipping Outside India/ International
Locations
We ship to following countries:
Please note that we require minimum order value of USD 15.0 for shipping outside India.
Time
12-15 business days basis destination country. If ‘Custom Stitching’ is selected, we need 5-8 days extra.
Charges
Approx. USD 16.0 - First item, and Approx. USD 6.4 - Every additional item. Total shipping charges basis the weight of items in your order will be reflected on ‘checkout’ page.
Payments In India
Credit Cards, Debit Cards, Netbanking
Cash Before Delivery. In this mode of payment cash is collected in advance.
Bank deposit to our Indian bank account.
Payments Outside India/ International
Credit Cards
Paypal
Bank deposit to our Indian bank account.
Time
If you are not happy with a product you have received, don’t worry. You can always return it back within 7 days without any deductions.
Process
Send us an email preferably within 48 hours of receiving the product. Our team will reply with the instructions and return shipping address to which you need to send back the product.
Refunds/Replacements
If you wish to replace a damaged product, we will send you a new one. We can also refund the amount to your credit card/bank account or offer you a store credit redeemable towards future purchases.
General
Color and Texture may have slight variation. This happens because of photography.
Dry Clean only. Cold water recommended.
Embroidery
Embroidery, Patch work and thread work may have slight irregularities.
Turn the garment inside out before washing to avoid abraison.
Handloom
Yarns and Slubs may have some uneven and missing contrasts.They are inherent chararcteristic of the fabric that make its style peculiar.
Block Print
Color, Design, Overlapping and Placement may have slight variation. These is because they are hand printed.